bdb44 Privacy Policy

1 Introduction

This Privacy Policy describes how bdb44 (referred to in this document as "bdb44", "we", "our", or "us") collects, processes, stores, and protects the personal data of individuals who access or use the bdb44 platform at bdb44.io (the "Platform"). It applies to all registered members, visitors, and anyone who interacts with our services, including cricket betting, live casino, slots, and all other products available on bdb44.

By registering an account on bdb44 or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you must discontinue use of the Platform immediately.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are available on the Platform and are incorporated by reference into this document.

2 Data Controller

bdb44 is the data controller responsible for the personal information collected through the Platform. As data controller, bdb44 determines the purposes for which and the means by which personal data is processed. All data-related enquiries, requests, and complaints should be directed to our Data Protection contact at:

3 Personal Data We Collect

bdb44 collects only the personal data that is necessary to provide our services, comply with legal obligations, and maintain a safe and fair betting environment for all members. The categories of personal data we collect include, but are not limited to, the following:

3.1 Identity & Registration Data

• Full legal name, date of birth, and gender
• National Identity Card (NID) number or passport number
• Username and encrypted password
• Profile photograph (where voluntarily submitted for KYC purposes)

3.2 Contact Data

• Email address (primary communication channel)
• Mobile phone number (used for account security and notifications)
• Residential address, including city, district, and postcode

3.3 Financial & Transaction Data

• Deposit and withdrawal history, including amounts in Bangladeshi Taka (BDT)
• Payment method details: bKash wallet number, Nagad number, Rocket number, Upay number, or masked Visa/Mastercard details
• Account balance, bonus balances, and wagering activity records

3.4 Technical & Usage Data

• IP address and approximate geographic location derived from IP
• Device type, operating system, browser type and version
• Pages visited, session duration, click patterns, and navigation paths
• Log-in timestamps and session activity logs

3.5 Communications Data

• Records of live chat conversations with bdb44 support agents
• Email correspondence sent to and received from bdb44
• Feedback, complaints, and survey responses submitted voluntarily

3.6 Responsible Gaming Data

• Self-exclusion requests and reinstatement applications
• Deposit limits, session time limits, and cooling-off period preferences set by the member
• Problem gambling flags identified by bdb44's responsible gaming monitoring systems

4 How We Collect Your Data

bdb44 collects personal data through several distinct channels:

• Direct submission: Data you provide when registering your bdb44 account, completing KYC verification, making deposits or withdrawals, or contacting our support team.
• Automated collection: Technical and usage data collected automatically as you interact with the Platform, including through cookies, web beacons, and server logs. See Section 10 for full details on cookies.
• Third-party payment providers: Transaction confirmation data shared with bdb44 by payment service providers such as bKash, Nagad, Rocket, Upay, and card networks to verify and reconcile your deposits and withdrawals.
• Identity verification partners: Data returned by third-party KYC and identity verification services used to authenticate member identity documents during the account verification process.
• Game providers: Session data and game history records shared with bdb44 by integrated casino and sportsbook software providers including Evolution Gaming, Ezugi, Pragmatic Play, Microgaming, NetEnt, and Spribe.
• Fraud prevention and AML partners: Risk signals and flagging data shared by anti-fraud and anti-money-laundering service providers to help bdb44 identify suspicious account activity.

5 How We Use Your Personal Data

bdb44 processes your personal data for clearly defined purposes. The table below sets out our primary processing activities and the corresponding purpose for each:

bdb44 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate lawful basis for the new processing activity.

6 Legal Basis for Processing

bdb44 relies on one or more of the following legal bases when processing your personal data:

• Contractual necessity: Processing required to perform the contract between you and bdb44, including account registration, transaction processing, and delivery of betting and casino services.
• Legal obligation: Processing required to comply with applicable legal obligations, including anti-money laundering (AML) regulations, age verification requirements, and responses to lawful regulatory or law enforcement requests.
• Legitimate interests: Processing carried out in pursuit of bdb44's legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights and freedoms.
• Consent: Processing carried out on the basis of your freely given, specific, informed, and unambiguous consent, such as for direct marketing communications and the use of non-essential cookies. You may withdraw your consent at any time by contacting bdb44 support.

7 Sharing Your Personal Data

bdb44 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share your personal data only in the following limited circumstances:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive the minimum data necessary to process your deposits and withdrawals.
• Identity verification providers: KYC and document verification partners receive identity document data solely for the purpose of verifying your age and identity.
• Game software providers: Casino and sportsbook providers receive session identifiers and game-play data to enable game delivery and calculate results.
• Fraud prevention and AML partners: Risk and compliance service providers receive transactional and behavioural signals to support fraud detection and anti-money-laundering controls.
• Legal and regulatory authorities: bdb44 will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law or a valid legal order.
• Corporate transactions: In the event of a merger, acquisition, or sale of substantially all of bdb44's assets, your personal data may be transferred to the relevant successor entity, provided that the successor continues to process your data in a manner consistent with this Privacy Policy.

All third-party service providers engaged by bdb44 are required to process your personal data only on bdb44's instructions, to implement appropriate technical and organisational security measures, and to comply with applicable data protection obligations.

8 Data Retention

bdb44 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account and identity data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with AML record-keeping obligations.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of each transaction to satisfy financial record-keeping and AML requirements.
• Communications and support data: Retained for three (3) years from the date of the last communication, unless a longer period is required for dispute resolution or regulatory purposes.
• Technical and usage data (logs): Retained for up to twelve (12) months, after which it is aggregated or anonymised for analytics purposes.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, to maintain a record of your preferences.

When personal data is no longer required, bdb44 will securely delete or anonymise it in accordance with our internal data disposal procedures.

9 Data Security

bdb44 implements a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and bdb44's servers, ensuring that your credentials and payment information cannot be intercepted in transit.
• Data encryption at rest for sensitive fields including passwords (stored as salted cryptographic hashes), payment method identifiers, and identity document data.
• Access controls and role-based permissions ensuring that only authorised bdb44 personnel with a legitimate need can access member personal data, on a strict need-to-know basis.
• Regular security assessments including vulnerability scanning and penetration testing of the Platform's infrastructure and applications.
• Incident response procedures to detect, contain, and notify affected parties of personal data breaches in a timely manner.

Despite these measures, no electronic transmission or storage system is completely immune to risk. bdb44 cannot guarantee the absolute security of your personal data. You are responsible for keeping your account credentials confidential and for notifying bdb44 immediately if you suspect any unauthorised access to your account.

10 Cookies & Tracking Technologies

bdb44 uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, and analyse how members interact with our services. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function. These include session cookies that maintain your login state and security tokens that protect your account. These cookies cannot be disabled.
• Functional cookies: Used to remember your preferences such as language settings, preferred payment method, and odds display format, to personalise your experience on bdb44.
• Analytics cookies: Used to collect aggregated, anonymised data about how visitors navigate the Platform — pages visited, time on site, and feature usage — to help bdb44 improve its services.
• Performance cookies: Used to monitor Platform performance, detect errors, and optimise page load times across devices commonly used by our members in Bangladesh, including mobile connections in Dhaka, Chittagong, Sylhet, and other cities.

Non-essential cookies (functional, analytics, and performance) are set only where you have provided your consent. You may adjust your cookie preferences at any time via your account settings or by contacting bdb44 support. Please be aware that disabling certain cookies may affect the functionality of the Platform.

11 Your Data Rights

As a member of bdb44, you have the following rights in relation to your personal data. To exercise any of these rights, please contact bdb44 at [email protected] with the subject line "Data Rights Request". We will respond within five (5) business days.

• Right of access: You have the right to request a copy of the personal data that bdb44 holds about you, along with information about how it is processed.
• Right to rectification: You have the right to request that inaccurate or incomplete personal data held by bdb44 is corrected or completed without undue delay.
• Right to erasure: You have the right to request deletion of your personal data in certain circumstances, for example where it is no longer necessary for the purposes for which it was collected, subject to bdb44's legal retention obligations.
• Right to restriction: You have the right to request that bdb44 restricts the processing of your personal data in certain circumstances, for example while the accuracy of data is being contested.
• Right to data portability: You have the right to receive a structured, machine-readable copy of the personal data you have provided to bdb44, where processing is based on your consent or on a contractual basis.
• Right to object: You have the right to object to bdb44 processing your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests on grounds relating to your particular situation.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

12 Minors & Age Restriction

bdb44 is strictly an adults-only platform. We do not knowingly collect, process, or store personal data relating to any individual under the age of 21. If bdb44 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data, close the associated account, and return any deposited funds in accordance with our Terms & Conditions.

If you are a parent or guardian and have reason to believe that your child has registered on bdb44 or submitted personal data to our Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

13 International Data Transfers

Some of the third-party service providers used by bdb44 — including certain game software providers and technical infrastructure partners — may process your personal data outside of Bangladesh. Where such international transfers occur, bdb44 ensures that appropriate safeguards are in place to protect your data, including contractual protections that require recipient parties to handle your data with the same level of security and confidentiality as described in this Privacy Policy.

By using bdb44, you acknowledge that your personal data may be transferred to and processed in countries other than Bangladesh. bdb44 will not transfer your personal data internationally in a manner that undermines your rights under this Privacy Policy.

14 Changes to This Privacy Policy

bdb44 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, bdb44 will notify registered members via email or a prominent notice on the Platform, with a minimum of seven (7) days' advance notice before the updated policy takes effect, except where immediate changes are required by law.

The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how bdb44 is protecting your data. Your continued use of the Platform following the effective date of any revision constitutes your acceptance of the updated policy.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bdb44 handles your personal data, please reach out to our Data Protection team using the following contact details:

We take every data-related enquiry seriously and are committed to responding to your requests promptly, transparently, and in full compliance with our obligations under this Privacy Policy.